Family Engagement Services - Team Lead
As the Family Engagement Services Team Lead, you will lead a small, growing and mighty Family Engagement unit. You will be responsible for building and overseeing a structured process for assessing caregiver and family needs, creating clear, actionable service plans, and determining how to triage limited resources toward the highest-impact supports for the 80+ families served by our organization.
Some of the things you would do in this role:
- Co-develop individual goals and service plans with caregivers that build protective factors and advance family stability, using data from assessments and Treatment Plans to prioritize next steps.
- Collaborate and strategize with parents to overcome barriers and successfully connect family with outside support systems and organizations
- Lead and refine a strengths-based family needs assessment process that looks across multiple domains (housing, mental health, safety, education, employment, social supports, etc.).
- Make and guide triage decisions: which needs are most urgent, what level of response is needed, and which partners or internal resources are best suited to respond.
- Partner closely with the Program Director to establish and maintain priority partnerships with community providers that can meet the most frequent and pressing needs identified through assessments.